Mobile technology should not be about cramming the office into your pocket but a way to enjoy your everyday life.

Who is REALLY the innovative one: Nokia or Apple?

IRC on a Nokia 9110 Communicator

After Nokia released their quarterly results last week, analysts and reporters have been criticizing Nokia and pointing to Apple's iPhone as an example of how to do it right.

According to Bloomberg, one analyst said Nokia needs "the types of devices that people can use to download applications and the kind of devices that people can be interactive with". BBC wrote an article titled "Symbian to develop mobile apps". Nokia executives must be crying when they read such articles. Nokia has been in the App business for something like a decade, allowing third party developers to make applications for Nokia's smart phones long before the term "smart phone" was even in use. Anyone could become a App developer and recieve the free SDK on CD-ROM simply by applying trough e-mail to Nokias developer program. Nokia has been way ahead of everyone else in the smart phone business and yet a lot of people don't even know they even make smart phones.

Nokia executives may be crying, but they are not doing it in public. One former Nokia employee and now mobile industry consultant, Tomi T. Ahonen, however, is venting his frustration with this unjust public judgement of Nokia in the form of a very intense blog posting: Silly Silly Forbes: No its not Nokia's "Motorola Moment".. Very poor reporting.

Ahonen argues, with an excruciating amount of text, that Nokia is more innovative since Nokia had a number of technical firsts, such as 3 megapixels for the camera in 2006 while Apple reached 3 megapixels only this year.

It is not innovation to outdo your competition by picking a more expensive camera sensor from a Taiwanese component manufacturer's product catalog. It might make your phone better, but it does not make you innovative. In fact, having superior hardware does not guarantee that your phone is viewed as the better one.

Nokia may use five megapixel sensors in their phones and Apple only three but look at the giant photo site Flickr and their camera statistics and you'll see that the iPhone is far more popular than any Nokia phone for taking pictures and this thanks to the iPhone's innovative user interface.

Apple came late, with no experience in building cell phones and they used the same components that Nokia had already been using and, quite simply, built a better smartphone. THAT requires innovation.

Every cell phone manufacturer buys pretty much the same parts from the same component manufacturers and uses the same subcontractors to assemble all these components into phones. The difference is the operating system. Apple built a new and modern mobile operating system and an innovative user interface.

And OSX brought a lot more than usability simply by being modern such as a simple environment for software developers wanting to make those famous Apps. Yes, it has been possible to build applications for Symbian phones for years but if you start reading what Symbian developers are saying you will soon see that it is very difficult because Symbian is, in many ways, outdated. Developing Apps for the iPhone is, in comparison, fun. The large number of Apps for the iPhone and the low number for Nokia (despite years of work) is one of the reason the iPhone is looking so good. And the list goes on: how simple it is to install new software, how effortlessly the iPhone switches between 3G and WiFi when available, the share joy of actually browsing the web when you have that pinch motion for manipulating the page...

Innovation is a new way of doing something and building a new operating system with a great number of new and better solutions to old problems is innovation. The iPhone's famous ease of use is certainly the result of great innovation. Unfortunately, Ahonen repeatedly claims that "innovation has nothing to do with usability" and he is unable to see that usability is, in fact, the result of very innovative work - perhaps the most innovative work anyone has done in the mobile industry in the last few years.

Ahonen is right about every single thing he writes that Nokia did first and Nokia certainly has a history of innovation. Today, however, Apple is the one with an innovative phone and Nokia is the one with an old fashioned smart phone. From a user's point of view, the iPhone is quite unlike anything the competition can offer even though the technical specification might be similar.

Photo: Running a third party Telnet App on my Nokia 9110 to connect to a remote Unix server over a GSM data connection to the internet in 1999.

Nokia N97 - It's still Symbian


Nokia N97

When you hold the Nokia N97 in your hand and look at that new home screen, you get your hopes up. Then you press the home button and realize that underneath, it is just another outdated Symbian S60 phone.

I had the opportunity to test the N97 for a few hours today and despite some bright spots, I came away disappointed.

The camera is great and there is a shutter button right where you expect to find it, allowing you to use it like any normal point-and-shoot camera. Apple could learn from this. The new home screen allows you to add a few tiny widgets, displaying for example your latest Facebook status - a noticeable improvement that will breath new life into this and coming Nokia phones. The touch screen works, but Symbian S60 was simply not designed for finger based touch screen navigation so the experience is not enjoyable. A slide out Qwerty keyboard sounds great - I'm a long time Nokia communicator user and just love the keyboard in my Nokia E90 - but the N97 implementation is poor. They keyboard is no where near what you have in the Nokia E90 and not necessarily any better than a Blackberry/Nokia E71 -style mini-qwerty thumb board but it takes up much more space.

The screen is in theory great but the user interface doesn't make very good use of it - often the text is either big enough to be read from the other end of the room or microscopical to the point that it can hardly be read at all. The icons and buttons often feels way oversized besides being plain uggly. With Symbian devices having all kinds of screen resolutions and sizes, designing a user interface is quite challenging and so far the result is unimpressive.

The Internet browser is perhaps the source of my biggest disappointment. It may be Webkit based just like in the iPhone, but it is nowhere near as capable. When you go to a new page, you end up looking at the top left corner of the page, often with much of the graphics missing. So you grab the page with your finger and try to slide it around on the screen, but it doesn't. There is some sort of touch screen support but it is fairly limited compared to an iPhone - and that is what the N97 constantly will be compared to.

There is so much that makes this - and every other Symbian phone - unatractive. The experience trying to get Nokia PC Suite to connect to the phone using Bluetooth (unknown error), the visual style of the GUI, the fact that settings seems to be scattered all around and not in one place, unnecessary technical pop up windows like "establishing internet connection" when you start the browser and so on.

I have been using Symbian for years in different Nokia phones and I have seen that pop-up window "establishing internet connection" every time I have started the browser and tried to load a page. I never thought much about it, it just flashes in front of your eyes for a fraction of a second, but now that I have become used to the iPhones clean user interface, that Nokia pop-up windows seems so unnecessary. It is just one of hundreds of tiny details that Apple got right and Nokia wrong, things that make the iPhone easy and fun to use and the Nokia difficult and frustrating to use. There is no one single thing that breaks Symbian - there are hundreds of tiny flaws that add up to a unpleasent user experience.

Nokia desperately needs a new operating system to replace Symbian. Here is suggestion for Nokia: buy Palm and start using the webOS on Nokia phones - it's the only way you are going to catch up with Apple. And if you buy Palm, you'll get a share of that elusive American smart phone market as well.

Background notifications - another plus for Apple


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Apple and the iPhone has been criticized for not allowing third applications to run in the background - Apples own applications can run in the background but not anyone else's.

The reasoning is that the iPhone experience would suffer since background applications would easily slow down the phone, eat trough your battery and - worst case scenario - make the entire system unstable and unreliable.

Other smartphones, such as Nokia's Symbian based phones have allowed third party applications to run in the background and my personal experience is that they slow down the phone, eat trough your battery and does make your phone unstable and unrealiable resulting in spontanious reboots several times a day at worst.

But not allowing third party applications to run in the background does limit the usefullness of the iPhone. Instant messaging applications, for example, are not very attractive when you have to keep that application running in the foreground the entire time and if you start another application to do anything else for a while, the IM is shut down and you are logged off and unable to receive any messages.

Apples solution to this problem is "background notification". Apple has created a small application that runs in the background of your iPhone with minimal impact on the processor, memory and battery and this application can receive messages on behalf of any other application that is "background notification compatible". I bought BeejiveIM, an IM that supports all the popular protocols such as Windows Messenger, Gtalk, AIM and so on. Now, even if I don't have BeejiveIM running, if someone sends me a, for example, Windows Messenger message, it is pushed to my phone using Apples background notification system and a small pop up screen on my phone shows me the message and I can press "view" to start BeejiveIM and directly start typing my answer (I can choose how I want to be alerted).

The system is a bit complexed. When I log into my IM accounts using BeejiveIM, I am actually logging in using the BeejiveIM server somewhere - this way, when I close the iPhone application, I am still logged in on the Windows Messenger network from BeejiveIM's server. If someone sends me a message, the BeejiveIM server receives it and and forwards it directly to the BeejiveIM applicatio on my phone if it is running. If the application is not running, the BeejiveIM server sends the message to Apple's server which in turn pushes it trough to that small background application running in my phone and it displays an alert to me.

In other words, if you make your own iPhone applications, an application alone is not enough to make use of background notifications, you need to have your own server infrastructure that is running 24/7 that can forward messages to Apple for further delivery over the push system to individual phones. This is going to separate corporate players from hobbyists in the app market.

Granted, background notifications can not fully compensate for not being able to run software in the background - a GPS route tracker for example does not benefit from this but has to be actively run all the time to work. But many applications can benefit from this solution.

My experience with push notifications is that it lives up to Apple's promises. It has a surpassingly small impact on your battery life and messages appear on your phone within seconds. This is really a great service and it really gives the iPhone yet another technical advantage, a major one, over its rivals. End users might not fully appreciate how great this is - from their point of view things just work the way they expect - but software developers will appreciate it. This means even more effort being put into developing software for the iPhone and that is a loss for all of Apples competitors. Apples competitors simply do not have anything like this to offer their developers and there is no indication that they are even contemplating anything like it.

Internet Tethering on the iPhone 3G


Internet Tethering on the iPhone 3G

The iPhone 3.0 software is finally available and for me, one of the most important (and until now uncertain) features is the ability to tether - to use your phone as a modem for your laptop when you are out and about. Your laptop connects to your phone using Bluetooth and then your laptop is able to make use of the phones 3G or GPRS connection to connect to the Internet.

Every Nokia and Ericsson phone I have had since Bluetooth was invented has supported this out of the box but not the iPhone 3G and that was one of the few disapointments back when iPhone 3G was introduced. Now this has been fixed. Still, it was somewhat uncertain if Sonera (the operator I use here in Finland) would take the opportunity to block this ability in the iPhone since Apple offered them this option. In other phones here in Finland the ability to tehter just exists and operators can not block it, but in the iPhone it can be blocked by the operator. For example AT&T in the US has blocked tethering in the iPhone.

Fortunatelly, Sonera has not blocked tethering and it works beautifully. I just pared the phone with my laptop and chose "connect to network" under Bluetooth on my Laptop and I was connected to the Internet. The iPhone simply flashes a blue banner at the top of the screen indicating that tethering is in use. Compared to how incredibly difficult this was on a Windows Mobile device (see HTC Universal as a Bluetooth Modem), I have to say Apple has implemented this feature perfectly.

Palm Pre and webOS - yet another fresh mobile OS


IMG_1349

Palm Pre is finally available although only on one carrier in one country so it will not make that much of a difference. Still, it is great to see another brand new mobile operating system (Palm webOS) out there - this is putting additional pressure on Nokia and Microsoft to replace their aging operating systems Symbian and Windows Mobile.

All the smartphones out there uses the same components and offer pretty much the same features - the difference is the operating system as well as the related Software Development Kits (SDK) used to make applications for these operating systems. The iPhone 3G uses the same graphics processor as the old Nokia E90 but you would not guess that if you where looking at them side by side running games - the iPhone shines compared to the E90.

We now have three modern operating systems for smartphones: iPhone OS, Android and webOS. These have all appeared during the last two years. They are all Unix based (Android and webOS are Linux based and iPhone OS is based on FreeBSD).

The proprietary BlackBerry OS has been around since about 1999 and isn't really that modern anymore but the real dinosaurs are Windows Mobile that was initially released in 1996 (as Windows CE) and Symbian that has been around on mobile devices since the late 1980s.

Although I have absolutely no inside information, I am certain that Nokia has teams trying to make an entirely new and modern operating system from scratch to replace Symbian. Obviously it isn't easy but they have to - you can not keep updating an operating system with an outdated architecture. Eventually you have to build a new from scratch. Nokia does have a Linux based operating system, Maemo, that they use in their internet tablets and I am sure they are evaluating how well Maemo could replace Symbian in their high end phones.

Apple had to give up on MacOS when they, after several failed atempts, could no longer modernize it. Apple dropped it entirely and replaced it with the unrelated OSX (originally called Next Step). Palm were pioneers in the handheld buisness but their PalmOS operating system originally designed for Motorola 68000 processors running at a few megahertz simply wasn't up to todays challenges. Now Palm has created an entirely new operating system from scratch, the webOS, and it is looking good.

The Palm Pre costs 1680 USD and is considered to be cheap by the US press since the irrelevant sticker price is only 200 dollars. Few mention the 70 dollar per month (the cheapest contract) you must pay for two years as part of the lock-in contract since this is considered normal in the US. The iPhone costs 2360 USD with the cheapest possible contract.

The photo is from a Palm developer conference in 2001 where they talked about the bright future of the OS, their far reaching roadmap and so on. That entire operating system has now been dropped and replaced by webOS - a bold and necessary move by Palm.

Nokia Ovi Store opened


ovistore

Nokia opened their app store "Ovi Store" today. So far, every single piece of news I have seen about the Ovi Store has mentioned Apple - often even in the caption. There is absolutely no question who the leader is and who the challenger is.

The store is very slow now but that is to be expected with a launch like this.

So how does Ovi Store compare to Apple's App Store? Well, Ovi Store is not really an App Store - there are only a small number of applications - but rather a content store with background images, videos and ring tones. My spontanious reaction is "not bad". Not as good as Apple's, but still ok. There are a few good Symbian applications that have lingered in obscurity because there has been no application store for Symbian and hopefully these applications will now see greater adoption. I'm thinking of applications such as JoikuSpot (turns your Nokia phone into a WiFi hotspot, letting you share your 3G connection wite, e.g. your ipod touch, laptop and so on) and qik (live video webcast straight from your Nokia camera phone).

Regarding JoikuSpot, in my opinion one of the most usefull applications for my Nokia: there is a free version (which I am using) and a paid one (costing 15 euros) that have some additional features. Interestingly enough, I could only find the paid one and not the free one in the Ovi Store. The free "light" version is still available at joikuspot.com.

On one hand you could claim that the inclusion of things like background images and ring tones is a good thing and makes the Ovi Store more versatile than Apple's - or you could say it is an attempt to hide the fact that there are so few applications for Symbian. I found 34 free applications for my S60v3 phone and 4 free games. The number of paid applications was 164 and 85 games.

Downloads seems to be taken care of by requesting an SMS with a URL to the download and then you download the application using your browser in your phone. An Ovi Store application for Symbian phones is said to exist for a limited number of Nokia phones. So far, the overall experience is quite less polished than Apple's and no where near the level of integration Apple has achieved. This should not come as a surprise to anyone. Still, the Ovi Store is definitively a step in the right direction for Nokia.

Now, let's see how mainstream journalists react - it could go either way: it could be praised as a great step forward for Nokia or it could be dismissed as a failure falling short of what Apple has achieved. It really all depends on if you view Ovi Store on it's own or compare it to Apple.

Nokia playing down Ovi Store expectations?


Nokia Ovi Store

Mobile Entertainment just published an interview about Ovi Store with Niklas Savander who is head of Nokia Services. Ovi Store is Nokia's application store that will open this month (May 2009).

First of, Savander tells us that there are going to be 20.000 content items available at launch day. Wow, did he just say they are going to have 20.000 applications available for Nokia phones on launch day? No, he did not, he said content items, you know, like RSS feeds, ring tones, background pictures, icons...

To me, it really sound like Savander is trying to play down people's expectations. Take this quote for example:

"This is clearly not an issue when you only have one product. But we’re trying to get to a broader audience than iPhone. The main aim is consistency – there has to be logic even across different devices or when there is co-branding with operators."

To me that sounds a bit like "please, don't expect the Ovi Store to work as well as Apple's AppStore since we are facing so many more problems."

An example of how watered down the Ovi Store is becoming because of resistance from operators can be seen in this quote:

"In every market there will be two variants of Ovi – an open market version and one developed with a partner operator."

This is a customer oriented solution only for those customers who are saying "please, confuse me".

Savander is also asked about how to decide if an application should be allowed in the Ovi Store or not. The question specifically mentions how "other app stores" (=Apple) have been criticized for rejecting applications. Savander begins by answering "anything goes", but then continues more like a disclaimer. He mentions Spotify as an example of a service that could destroy Nokia's music download store, how applications must not make use of too much bandwidth, how violence in games is an issue, issues regarding morality and how each country will have it's own offering "to protect cultural differences". When specifically asked about VoIP, Savander answers "we leave it to the operator to make decisions about what’s acceptable".

In the entire article, I only spotted one positive thing: Nokia's cooperation with each operator means that they can bill end users through their telephone bills (or prepaid cards I suppose). Nokia is not going to be limited only to customers with credit cards and this is going to give them volume.

It will be interesting to see how this turns out. Nokia is going to be compared to Apple and the AppStore and I doubt the comparison is going to be favorable for Nokia.

Hotel hotspot for ALL your WiFi devices


asus_hotspot_sharing

Very few hotels are gadget friendly.

First of all, you never know in advance if a hotel is going to have an internet connection or not. On their web pages they will tell you that there are *color* televisions in the room, that hairdriers are available and so on - but nothing about internet.

And if you call and ask, they will either not understand the question or simply reply "yes". But a "yes" might just as well mean that they have a "dataport" at the back of the telephone in the room so you can connect your laptop using its built in modem...

Once you arrive, you ask about wifi during checkin and - if you're lucky - they will tell you that WiFi is available ... for 30 euros/dollars per day. Yes, really, this is the price here at Holiday Inn in Cannes, France today: 30 euros for 24 hours using Hubtelecom. Fortunatelly, a single Orange hotspot was also within range, offering 24 hours internet access for "only" 9.90 euros.

Ok, you protest but you know you'll cough it up since, well, internet access is invaluable (and GSM/3G roming charges are even more expensive so you can't rely on tethering your cell phone either).

You enter your room, take out your laptop and realize there are no electrical plugs anywhere. Eventually, after crawling around on all four underneath a desk where the rug has been poorly vacuumed for a decade, you find that one plug that the desk lamp uses.

Finally you get around to actually start using your expensive internet connection. You log in and start using the net. Then you take out your WiFi enabled smartphone to make use of WiFi and avoid those expensive roaming charges for data - but that won't work. That expensive internet connection works only with one device, the one you used to log in. And what about that WiFi enabled digital camera that is now filled with travel photos and would need to be uploaded? No luck. You would need to buy three WiFi connections in parallell for a total of 90 euros per day. And if there are two of you, that makes six devices. Right now, I'm sitting in this Holliday Inn room with two laptops, two iPhones and two WiFi enabled cameras - and the hotel offered a 30 euros a day WiFi connection that can only be used by one device.

I have been in this situation before, many times, so come equpied. I'm now carrying the Asus "Portable Wireless Access Point" WL-330gE. A small USB powered external box with two WiFi devices: one is a client that connects to the hotel WiFi and the other is a base station that "forwards" the internet connection it has aquired to all of your devices. Since it uses NAT (Network Address Translation), the hotel WiFi hotspot will only see the Asus device and not all of your different devices.

You connect the USB power cable to the Asus box and now you will be able to see a new WiFi base station with whatever name you have given it. You connect your laptop to the asus device and go to 192.168.1.220 (its default ip) and you see a web based admin interface where the Asus device lists all external WiFi base stations it can see. You select the hotel WiFi network and the Asus will then connect to it and forward it to your laptop and all your other devices that connect to the Asus. You can, and should of course, configure the Asus to provide password protected access to your devices so that only your own devices can make use of it and not the entire neighbourhood.

Sharing a connection like this might be agains the licens agreement with some providers and in that case you should of course respect that agreement and pay 180 euros a day for your hotel internet connection...

Ovi Store - an App Store for the rest of them

Apple's success with the App Store has pushed Nokia to create something similar for their Symbian based smartphones. Nokia has had limited success in the US and their phones are not always even considered to be smartphones but regardless of what you call them, you can install third party applications on them - it's just really, really difficult. Globally, there are probably a hundred million Symbian Series 40 and 60 devices in use and if Nokia can create a simple way for these users to find and install applications, it would be huge.

According to today's press release by Nokia, that is exactly what they will do and the "Ovi Store" will open in May. The press release makes it sound like Ovi Store is a guaranteed success, but if you read carefully, there is one interesting detail hidden in there:

"Nokia's global developer support program, will also continue to support, educate and challenge its more than 4 million registered developers"

That's right, there are already 4 million (!) registered Symbian developers out there, and they have been around for years. And what has Nokia got to show for this?

If this is what 4 million Symbian developers can accomplish then perhaps there is something more fundamentally wrong with Symbian than the lack of an App Store? No matter how good the Ovi Store is going to be, it will not make developing software for Nokia phones any easier.

There has been much talk about how great Apple's App Store is, but Apple's success with the App Store is ultimately based on how good their Software Development Kit (SDK) is and how easy it is to write great software for the iPhone.

So in May, if the Ovi Store doesn't quite measure up to the App Store, this just might be the reason.

Windows 7 - the Mojave experiment


Windows 7

So I tried Windows 7. Now, remind me again; why is this not called Vista SP3?
Yes, they changed the way the task bar looks, but...
Is Microsoft just desperately trying to dump the "Vista" -brand and all the negative associations with it? How is this different from Microsoft's "Mojave experiment"?

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